![]() ![]() Because Sam shows up in your org chart as a member of your work unit, Lync has assigned him the “workgroup” access relationship with you, which allows him to see your calendar and get in touch with you at times some others can’t. Let’s say for example that you have a coworker named Sam. The latter are categories based on formal relationships that Lync knows about and that control who can reach you, how and when. The former are collections that allow you to display and communicate with your contacts more efficiently. There’s a difference between the groups you create and the access levels (Friends and Family, Workgroup, Colleagues, External Contacts, Blocked Contacts) that Lync sets up. (You can also rename a group, or change the order in which your groups are displayed, from this same drop-down list.) In the Lync main window, in your Contact list, right-click the heading for the group you want to delete, then click Delete Group on the drop-down list. In the space that now opens up at the bottom of the window, type over the phrase New Group to give your group a descriptive name. ![]() In the Lync main window, in your Contacts view, click the Add a contact icon, then click Create a New Group. Your contacts typically don’t know-and don’t need to know-which of your groups they belong to. You can delete a group as easily as you can create one. What groups you have, who’s in them, and how long you keep them intact are based on what’s convenient for you. For instance, you might create a group for you and all your co-workers who are working on the same project, set up a second group for your softball team, and start a third for people in your carpool. You decide what groups you need and who will belong to which ones. In Lync, groups are collections of contacts that you create so you can see several contacts in your display at a glance or communicate with them all at the same time. ![]()
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